DiagNation Service Plans

DiagNation Service Plans comparison

Bronze, Silver, and Gold are switchable monthly plans. Platinum is a prepaid annual plan.

Feature Bronze Silver Gold Platinum
Price $38 / month $199 / month $525 / month $5,250 (prepaid)
Live Study Groups ✅ 2 per month (1 tech) ✅ 2 per month (3 techs) ✅ 2 per month (3 techs) ✅ Pay-per-use by credit
Assisted Events ❌ ❌ ✅ 2 per month ❌ (billed per event)
Discount coupons ❌ ❌ ✅ 2 × $200 / month ❌
Remote Support access ❌ ✅ (paid per use) ✅ (discounted) ✅ (paid by credit)
Coding & programming ❌ ✅ (VIN-priced) ✅ (VIN-priced) ✅ (VIN-priced)
Tool training access ❌ ✅ ✅ ✅
Free ship on $2000+ ❌ ✅ ✅ ❌
Best for Live learning Team training Active monthly support High-volume shops

Rule of thumb:
Bronze = learning
Silver = team training
Gold = recurring support
Platinum = prepaid operations

Switching: You can upgrade/downgrade between Bronze ⇄ Silver ⇄ Gold from My Account → Subscriptions.
Upgrades may be immediate; downgrades take effect on your next renewal date. Platinum is prepaid and is not part of the monthly switching group.

Which Service Plan should I choose?

Choose Bronze if:

  • You want guided learning and to stay sharp with real cases.
  • You want 2 live study group meetings per month + recordings.
  • You want the lowest ongoing cost.

Choose Silver if:

  • You need monthly access to remote support and occasional training/community.
  • Your shop wants Study Group access.
  • You’re focused on training and skill development.
  • You don’t need monthly assisted events.

Choose Gold if:

  • Your shop needs more frequent support and structured training.
  • Your shop uses Remote Support regularly.
  • You want 2 assisted events included each month.
  • You want discounted member pricing without prepaying thousands.
  • You prefer predictable monthly billing.

Choose Platinum if:

  • You want to prepay and use credit for purchases/support/training.
  • Your shop runs high support volume.
  • You prefer that multiple technicians spend from one shared balance.
  • You want uninterrupted access without per-purchase approvals.