Description

Gold Service Plan — $525 / month

Includes:

• Two (2) Assisted Events per Month
  Up to two assisted diagnostic or coding support events per month.
  Additional charges may apply for extended or advanced cases.
• Technician Study Group Access
  Two (2) live Study Group meetings per month for up to three (3) technicians ($300 value).
  Sessions are led by advanced-level instructors and focus on real-world cases from DiagNation.
  Meeting recordings are available to members.
• Free Shipping on Equipment Orders Over $2,000
  Excludes customs duties, taxes, and import-related fees.
• Member-Level Access, including:
  • Remote Diagnostic Support / Technician-Guided Fault Finding (VIN-based pricing; billed per event, discount may apply)
  • Module Coding & Programming (VIN-based pricing; billed per event, discount may apply)
  • Tool Training (Buttonology → Advanced Tool Support; purchased separately)
  • OEM Annual Software Support & Maintenance (purchased separately)
• Community Access
  Participate in DiagNation’s professional technician and shop support network.

Included Monthly Coupons

• Upon activation, members receive:
  • $200 Remote Support discount coupon (can be used up to two (2) times per month while the plan is active);
  • $38 Study Group Meetings discount coupon (can be used up to six (6) times by up to 3 users per month while the plan is active);
  • Free Shipping coupon (for orders above $2000 while the plan is active).
• When applicable, the coupons are automatically shown at checkout for eligible products.

* The Gold Service Plan is activated immediately after checkout and renews automatically each month unless cancelled.

** Assisted Support Disclaimer:
Complex or extended diagnostic cases may require additional fees. These will be discussed and approved with the shop prior to proceeding. DiagNation reserves the right to accept or decline cases based on technical feasibility, available tools, and conditions.

*** Programming Disclaimer:
Module coding and programming requests are evaluated case-by-case. Successful programming depends on multiple factors including OEM software availability, required vehicle interfaces, internet quality, access permissions, special tools, and required pre- or post-repair procedures. The servicing shop is solely responsible for identifying and completing all OEM-required procedures, including ADAS-related calibrations. DiagNation does not assume responsibility for ensuring OEM procedural compliance.