Description

Silver Service Plan — $199 / month

Includes:

• Technician Study Group Access
  Two (2) live Study Group meetings per month for up to three (3) technicians ($300 value).
  Sessions are led by advanced-level instructors and focus on real-world cases from DiagNation.
  Meeting recordings are available to members.
• Free Shipping on Equipment Orders Over $2,000
  Excludes customs duties, taxes, and import-related fees.
• Member-Level Access, including:
  • Remote Support / Technician-Guided Fault Finding (VIN-based pricing; billed per event)
  • Module Coding & Programming (VIN-based pricing; billed per event)
  • Tool Training (Buttonology → Advanced Tool Support; purchased separately)
  • OEM Annual Software Support & Maintenance (purchased separately)
• Community Access
  Join and collaborate with the DiagNation professional technician support network.

Included Monthly Coupons

• Upon activation, members receive:
  • $38 Study Group Meetings discount coupon (can be used up to six (6) times by up to 3 users per month while the plan is active);
  • Free Shipping coupon (for orders above $2000 while the plan is active).
• When applicable, the coupons are automatically shown at checkout for eligible products.

* The Silver Service Plan is activated immediately after checkout and renews automatically each month unless cancelled.

** Assisted Support Disclaimer:
Complex or extended diagnostic cases may require additional fees. These will be discussed and approved with the shop prior to proceeding. DiagNation reserves the right to accept or decline cases based on technical feasibility, available tools, and conditions.

*** Programming Disclaimer:
Module coding and programming requests are evaluated case-by-case. Successful programming depends on multiple factors including OEM software availability, required vehicle interfaces, internet quality, access permissions, special tools, and required pre- or post-repair procedures. The servicing shop is solely responsible for identifying and completing all OEM-required procedures, including ADAS-related calibrations. DiagNation does not assume responsibility for ensuring OEM procedural compliance.